MarketingProfs – Three Ways Your Marketing Team Needs to Use Social Insights
May 19, 2017
By Jen Handley
With nearly two-thirds of American adults (65%) using social networking sites on a daily basis, the quantity of comments online is increasing at an exponential pace. Usually, customers head to social media sites as a first stop on the road to evaluating a purchase of any kind; and 66% of people trust opinions posted online—even by total strangers— according to Nielsen.
Social media’s importance in the sales/marketing funnel is by now undisputed, but visibility into the insights each platform can provide is often clouded by meaningless metrics. With data pouring in from dashboards, are you sure members of your marketing team are taking the time to determine the importance of those insights, and do they even know where to look?
Here are three ways your team should be using social insights to guide major marketing decisions.
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