By Felicity Blance
January 29, 2019
When you’re thirsty, do you order a soda or ask for a Coke? If you have a cold, do you ask for a tissue or a Kleenex? Sometimes a product gets so popular that the brand name becomes synonymous with whatever it’s selling. This is brand awareness in action.
Brand awareness can seem like a vague force that’s hard to measure. But just because it’s trickier to track than a sale or a conversion doesn’t mean spreading awareness is without value. Building your brand through top-of-funnel content establishes a connection with a new audience. It can even change the way the existing audience perceives you.
Without that awareness foundation, it’s harder to achieve other goals down the marketing funnel. Why would someone buy something from you if they have no idea who you are?
At Contently, we wanted to get a better understanding of the biggest brand awareness challenges, so we turned to our own customers to find out more. When we set down to review the data, the same few challenges popped up over and over. Here’s how you can address them before they hurt your marketing efforts.
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By Ann Handley
December 20, 2018
The beloved American children’s classic Rudolph the Red-Nosed Reindeer was published in 1939 by the Montgomery Ward department store. So it’s tempting to think of it—like Campbell’s Green Bean Casserole—as yet another lasting piece of seasonal content marketing.
Except Rudolph is so much more than that. Journalist Roy Peter Clark looks at what he learned about writing and storytelling from Rudolph. When we look at it through a marketing lens, too, it’s also a handy framework for telling our own brand stories.
(Of course, you can also look it through a woke 2018 lens, because the story of an adolescent deer who was shamed and bullied until he had something everyone wanted is problematic, when you think about it. But that’s a story for another website.)
First, a quick recap of the plot for those who don’t know the story (or those who need a refresh):
- Rudolph is a young buck born in the North Pole with an unusual superpower/value proposition: a glowing red nose. He’s mocked by his peers; his flight coach casts him out of the squad; his parents are ashamed. Only a hot young doe named Clarice shows him any kindness.
- Then one foggy Christmas Eve, the fog as thick as pea soup threatens to ground Santa. As a cranky Santa delivers his plan to cancel Christmas, he’s annoyed by the glow of Rudolph’s bright nose. At which point he realizes that Rudolph is the perfect lead for his reindeer sleigh team.
- “You in?” Santa asks. “Sure,” Rudolph says. He saves Christmas for Santa and for children worldwide.
- Rudolph becomes the celebrated hero and gets a song, animated TV special, movie, franchise deal, and verified Instagram account. (Just kidding about that last one.)
There are other details, but that’s the gist. So… what’s that have to do with marketing?
Well, let’s break it down.
See full story: http://ow.ly/FlQG30n3SlY